privacy policy

1. Introduction

MASAR Car Rental is committed to protecting the privacy of its customers and website visitors. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our services or visit our website.

By accessing or using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

• Full name

• National ID / Residence ID (when contracting)

• Phone number

• Email address

• Company details (for corporate contracts)

• Driving license information (when completing a booking)

B. Technical Information

• IP address

• Browser type

• Device information

• Cookies and usage data

3. How We Use Your Information

We use the collected information for the following purposes:

• Processing bookings and preparing quotations

• Communicating with customers

• Managing short-term and long-term rental contracts

• Improving user experience on our website

• Complying with applicable laws and regulations

4. Data Protection

MASAR takes appropriate technical and organizational measures to protect personal data against unauthorized access, misuse, disclosure, or loss.

5. Sharing of Information

We do not sell or rent personal information to third parties.

Information may only be shared in the following cases:

• To comply with legal requirements

• With regulatory authorities when required

• With service providers supporting website operations (technical support, hosting, etc.)

6. Cookies Policy

Our website uses cookies to enhance browsing experience and analyze website performance.

You may disable cookies through your browser settings; however, this may affect certain website functionalities.

7. User Rights

You have the right to:

• Request access to your personal data

• Request correction of inaccurate information

• Request deletion of your data (subject to applicable laws)

• Object to the use of your data for marketing purposes

8. Data Retention

We retain personal data for as long as necessary to fulfill the purposes described above or as required by applicable laws and regulations.

9. Changes to This Policy

MASAR reserves the right to update this Privacy Policy at any time. Any changes will be published on this page.

10. Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: [info@massarrent.com.sa]
Phone: [00966508848890]
Address: [Al Khobar | Al Jisr Road | Al Khuzama | Al Khobar 34718]