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    Frequently Asked Questions

    Frequently Asked Questions

    Please read the questions below, and if you do not find your answer, please send your question to us and we will answer you as soon as possible.

    Most frequently asked questions

    What are the conditions for renting a car?

    A valid ID, a valid driver's license, age over 21 years, and adherence to the company's approved policies are required.

    What are the available rental terms?

    We offer daily, weekly, and monthly rentals, as well as short-term and long-term contracts for businesses.

    Does the price include insurance?

    Yes, the prices include basic insurance with a deductible that varies according to the car category, provided that there are no violations according to the regulations of the Kingdom of Saudi Arabia.

    Can the car be delivered to my location?

    Yes, we provide delivery and pickup services according to the agreed location, for an additional fee.

    What payment methods are available?

    We accept bank transfers, electronic payments, and some other payment methods according to the approved policy.

    How can I request a price quote from companies?

    You can request a price quote for companies by contacting us via email:

    anish@massarrent.com.sa

    Or by calling:

    0501473999

    Is there a car with driver service available?
    Yes

    Additional questions

    Can the lease term be extended?

    Yes, the contract can be extended depending on the availability of the car and prior communication with customer service.

    What happens in the event of an accident?

    You must contact the company immediately and follow the standard procedures according to the terms of the contract.

    Is there a maximum number of kilometers?

    This depends on the type of contract, and will be explained in the lease agreement.

    Do you provide VIP cars?

    Yes, we offer a VIP category with high specifications suitable for events and executive management.